Contact STIM

Phone numbers and e-mail addresses to our different departments are listed below. We also made it easier for you by arranging FAQ categories in order to match your type of question.

Hello Music User – feel free to contact Customer Service & Music licensing:

When you have questions regarding your STIM invoice, your music license, or if you want to know more about music use in general, click here to find answers to our most common questions.

E-mail: [email protected]
Phone number: +46-8–783 88 30

Our regular telephone hours:
Monday, Wednesday, Friday: 9 am to noon
Tuesday, Thursday: closed

Please use our contact form to get help faster.

Dear Music Creator - you are always welcome to contact our Member Service

If you have questions regarding your STIM payment, how to register your works, reporting live gigs, or joining STIM – please read frequently asked questions from music creators.

E-mail: [email protected]
Phone: +46-8–783 95 00

Our regular telephone hours:
Monday, Wednesday, Friday: 9 am to noon
Tuesday, Thursday: closed

Please use our contact form to get help faster.

Hello Music Publishers – our Publisher Service is ready to serve you

Please contact us if you as a music publisher have questions regarding the STIM payment, your digital files on My Pages, power of attornies, and more.

E-mail: [email protected]
Phone: +46-8–783 89 00

Our regular telephone hours:
Monday–Friday: 9 am to noon

Please use our contact form to get help faster.

If you have questions regarding record releases – please contact NCB, Nordisk Copyright Bureau:

E-mail: [email protected]
Phone number: +46-10-499 99 95
Web site: www.ncd.dk

NCB telephone hours:
Monday –Thursday: 10 a.m. to 1 p.m.

NCB:s webpage:
www.ncb.dk