What can I do if I don't receive payment when my music is played?

You should submit a claim to us if you have not been paid. This is done through My Pages. Remember that there may be an obvious explanation as to why your payment has been delayed. We must e.g. ensure that we have been paid by the organizer who played your music, that we have received a report basis, that your works registration is complete, and that the payment level is above the minimum.